Support Tickets

Feel free to contact us via our ticketing support system. You can submit a ticket here.

Address

IFZA Business Park, DDP
Dubai Silicon Oasis, Building A1
Dubai, UAE

Live Chat

We're available 24/7 to answer any questions or inquiries. You can start s live chat session here.

Frequently Asked Questions
Website Hosting with PHP & MySQL

By choosing a reputable provider that offers website hosting with PHP and MySQL, such as WadiPurple.com, you can leverage our expertise to enhance the functionality and user experience of your website.

How do you provide technical support?

We provide technical support 24/7 via email. Sales department is available 24/7 via live chat and email. Billing department can be approached Monday - Friday, 8 a.m. to 5 p.m. via email. If you didn't find answers in the frequently asked question list, feel free to contact us here.

Where are your servers located?

We offer our services out of 10 global data centers around the world for your convenience.

Our current server locations are: Los Angeles, CA; Dallas, Texas; Bend, Oregon; Charlotte, North Carolina; Denver, Colorado; Kansas, City Missouri; West Chicago, Illinois; Amsterdam, Netherlands; Maidenhead, United Kingdrom; and Frankfurt, Germany.

You can choose your preferred location while placing your order.

Can you help moving from old host?

Sure thing. We’re offering a free cPanel migration service included with any of our reseller hosting plans. After placing your order, kindly submit a ticket and we will be right there.

How long does it take to set up my applications online?

The deployment on our platform can be a matter of minutes, even seconds.

What payment methods do you accept?

We accept all major credit cards and debit cards, including Visa, Mastercard, American Express, and Discover. It is also possible to pay with Mobile Wallets, Bank transfer, or PayPal. You also have the option to setup an automatic recurring payment to be automatically deducted from your card every month.

Can I upgrade or downgrade my plan?

Yes, you can upgrade or downgrade whenever you want. Our plans are highly scalable to always fit your business needs and requirements.

What happens if I didn't renew my service?

We will notify you by email every month of the recurring due payment. If you choose not to renew, we will save all your data for a period of time. During this time, your website & email addresses will be closed. After that period, if you didn’t renew, your website data will be automatically deleted.

How do I cancel the service?

Cancelling your Purple plan is simple. You can do it yourself, by navigating to the "services" section on your account with us and request cancellation. We guarantee no contracts and no hidden fees. You're free to cancel the service at anytime.

Website Hosting with PHP and MySQL

When considering website hosting with PHP and MySQL for a dynamic and interactive website, it is crucial to opt for a provider that offers reliable support and robust infrastructure. Ensuring compatibility with these technologies is vital to ensure smooth functioning and optimal performance.

By choosing a reputable hosting service that specializes in PHP and MySQL, such as WadiPurple.com, you can leverage their expertise to enhance the functionality and user experience of your website. Their professional approach and dedicated support can help you navigate the complexities of setting up, managing, and maintaining a secure hosting environment for your PHP and MySQL-based website, ultimately ensuring its success in the competitive online landscape.

Ditch the ordinary
& let's create the extraordinary

Contact us now to start the journey towards transforming your business into something truly exceptional.