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About Purple

We built the hosting company we wanted to call.

Purple Information Technologies runs websites, virtual servers and business email for hundreds of businesses — with support that reads the ticket and answers in minutes.

Talk to usSee what we run
Why We Exist

Support first. Then speed. Then price.

That order is the whole company. Most hosts reverse it, and you find out which when something breaks at two in the morning.

Purple Information Technologies is a managed cloud hosting company. We run websites, virtual servers, and business email for hundreds of businesses, out of seven facilities across the United States, Europe, and Asia-Pacific.

The company exists because of a specific frustration: hosting support that answers in days, in templates, and without reading the ticket. Plenty of providers are cheap and plenty are fast. Far fewer will tell you what actually broke, at the hour it actually broke.

So the priorities here are ordered deliberately. Support first — real people, minutes not days. Then performance, which means NVMe storage and LiteSpeed as the baseline rather than an upsell. Then price, which stays competitive because the first two do not require us to be expensive.

That ordering also explains what we do not do. We do not run loss-leader plans that get rescued by renewal pricing, and we do not staff support with people who cannot fix the problem they are reading about.

NVMe
SSD storage on every plan
Free
SSL & migration on every plan
30-day
Backup retention
24/7
Arabic & English support
How We Work

Six commitments we can actually be held to.

Not values in the poster sense — these are the rules we lose arguments to internally when someone proposes something easier.

Answer The Phone

The whole premise of this company is that someone picks up when your site is down. Everything else is downstream of that.

No Surprise Pricing

What a plan includes is what it includes. We do not hold back features to sell them back to you later.

Recommend Honestly

If a cheaper plan fits, we say so. If another platform suits you better than ours, we say that too.

Fast By Default

NVMe storage and LiteSpeed on every plan, not as a premium tier for the customers who ask.

Close To Your Users

Seven facilities across three continents, so you can put a site near the people who load it.

Migrations Are On Us

Moving hosts is the single biggest reason people stay somewhere they are unhappy. We remove that excuse.

Worldwide Presence

7 locations worldwide, all open to Saudi customers.

Every location below is available to customers in Saudi Arabia. We recommend Frankfurt for the lowest latency to Gulf visitors — pick any of them at checkout, and move later if your audience shifts.

TX1

Purple US-South

Dallas, Texas, USA

850+Gbps capacity
2NPower redundancy

Sits minutes from the Dallas Infomart, one of the largest interconnection hubs in the US, with dark-fiber connectivity straight into it. A strong pick for Central US and LATAM-facing traffic.

SOC 2 Type IIPCI DSSISO 27001
Customers

Hundreds of business owners trust us with this.

★★★★★
Praised the range of customizable templates and the hosting features, but said what stood out most was how attentive support was whenever an issue came up.
Amira K.Verified customer
★★★★★
Said every problem they've raised has been solved quickly, and that customer service has been consistently great since they started.
Youssef T.Verified customer
★★★★★
Called out a support agent, Karim, by name for being especially professional, knowledgeable, and easy to work with throughout.
Hassan R.Verified customer

Rated 4.3 out of 5 on Trustpilot

Come and test the premise.

The claim is that a real person answers quickly and knows what they're talking about. That is a very easy claim to check before you spend anything — so check it.

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